Strategies for Unbootable Computer

Our scope is limited to how to save data files, not fixing the computer or saving application programs.

Before fixing a broken computer, it is a good practice to save the data to an external hard drive following the steps below. Then disconnect the external hard drive from the computer to avoid its being accidentally formatted during repair. Repair procedures may cause permanent loss of data in many ways. For example all data on the boot drive will disappear if the computer is restored to factory settings by running a recovery disc. In this case the data can only be partially recovered afterwards.

Click on the steps below for more instructions.

Step 1: Remove the drive.

Step 2: Install the drive in a USB enclosure.

Step 3: Plug the USB enclosure into a second computer.

Step 4: Determine the status of the drive

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