Table of Contents >> Section III: Using File Scavenger

Chapter 12: Troubleshooting Guide

The desired files are not found

The files may have been found but are hidden in the file display area. Click on the toolbar button List View if necessary to switch to this view for ease of searching. Files are not always displayed in the correct folder and following the folder structure to look for a particular file is not always successful. After switching to List View, search for the files by one of the following methods:
  • Click Edit, Find and search for the filename.
  • Click on the heading Filename or Type to sort and look for the files.

You can also narrow the Search for criteria. For example, you can use "*.doc" (without the quotation marks) to search for Microsoft Word documents.

If the files are still not found:

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