Table of Contents >> Section III: Using File Scavenger

Chapter 12: Troubleshooting Guide

The displayed files cannot be recovered

If the error is related to the destination folder, check for sufficient free space and folder permissions.

If the error occurs while a file is being recovered, try the combination of the Long Search and selecting a disk number (such as Disk 1). This may work when other options fail.

The data may also be corrupt beyond recovery.

The recovered files are corrupt

Either the data is actually corrupt or the recovery has been performed incorrectly.

In a simple scenario such as accidental file deletion, the files may have been partially overwritten. They may be displayed with the correct name, dates and folder, but their contents are at least partially overwritten. Overwritten data cannot be recovered.

If a drive is corrupted or its integrity otherwise compromised, you may get better results by searching the disk number that holds the drive letter. For example, if drive D on Disk 0 is corrupted, search Disk 0.


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