Common Problems When Using File Scavenger®
The license key is not accepted
You can follow the trouble-shooting procedure below:
- Have you bought a license? If not, see "Purchasing a License" in Chapter 6.
- Is the license for the correct software version? If not, see "Purchasing a License" in Chapter 6.
- Is it a Personal-Use or Professional-Use license? If it is a Professional-Use license, contact Technical Support by sending an email to email@example.com or calling 866-722-0584.
- Is the program being used on the original computer for which it was bought? If no, see (6). If yes, see (5).
- Visit http://www.quetek.com/cgi-bin/xferlicn to get a new license key.
- Is this computer a replacement for the original computer? If no, see (7). If yes, see (5).
- You must purchase an additional Personal-Use license or upgrade to the Professional-Use license.