2010/02/17 - Dave Cutler - Canada
I just had to drop you a quick line to let you know that your software was able to
FULLY recover 100% of my Broken RAID 0 array.
My RAID 0 had been working fine, but I needed to go into the BIOS to ensure that the
'Legacy USB' option was enabled (I was having issues with an older USB device)
Upon coming out of the BIOS, my RAID status now said that only 1 of my drives had
"RAID Inside", while the other now said "Non-Raid."
Somehow, the partnership got broken, and nothing I tried could re-build (fix) the
now broken array.
I did some research and discovered that I was not the only one with this problem (1
disk in the array, and the other out).
All the forums I looked at all shared one solution. To rebuild the array, and then
re-install from scratch. This did not make any sense to me, as I knew the data on the
physical Hard drives were okay. Only the RAID partnership was broke from going into the BIOS.
I came upon your site, and am I glad I did. I was able to disconnect my RAID drives,
install them as 2 separate SATA drives, and run the File Scavenger software (I dual boot).
I easily saw the advanced button where I could then add my disks. This was the tricky
part, because I first added the drives by order of their numbers.
E.g. I first added disk 1, followed by disk 2 (I had no idea what their proper order was)
When I did this, I was only able to recover a few documents that were very small in
size (text files and word documents). Everything else said it was corrupt.
I then tried again by adding the disks in the opposite order. (first added disk 2, and then disk 1).
This time, I was able to recover 100% of the data on my RAID 0 array! (over 600 GB's)
I think there needs to be some kind of better warning within the program itself to remind the
user that he/she may need to re-try the disk locations if their recovery is not at first successful.
The only thing better, would have been a product that could look at the existing RAID array
info, and rebuild/repair it at the controller level. (for disks that are otherwise healthy).
Thanks again for such a great product. It really saved me.