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RAID Recovery Services >
Remote Assistance > Analysis > Step 2
Step 2: Upload trace files
You must upload the ZIP file create in step 1
to us using the link below (passphrase: 4^-load):
http://payment.quetek.com/savefile.php
The trace files are typically a few megabytes to a few tens of megabytes in size. They only contain "metadata", or the
information about the file system structure and how data is stored on disk. They do not contain the data itself.
The upload time depends on the speed of your Internet connection and the size of the trace files. A typical set of trace files are
a few megabytes, taking a few minutes to upload. If you cannot create a ZIP file, you can upload individual trace files but
the upload will take about twice as much time.
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